Care Agency Services

Care Agency Services delivers high quality, qualified aged care professionals to some of the biggest not-for-profit clients in Australia. Care Agency uses Tanda to onboard, roster, and record attendance, so they can provide fast, timely service every single time.

At Care Agency, the recruitment team is tasked with onboarding hundreds of staff members each year. Because they work with some of the largest healthcare organisations in Australia, they need a system that can keep up with them as they scale.

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The clearest opportunity was in improving Care Agency’s onboarding process.

Effective onboarding improves the bottom line. For some, the struggles come with the time it takes to complete everything. Care Agency Services were able to pinpoint their effort: according to HR and Recruitment Manager Chris Gleadhill, their onboarding process was “involved.”

Chris had used Tanda before in a previous role and recalled its “functional, easy-to-use” features. He reached out and proposed the idea to use it for Care Agency Services as well. After implementation, Tanda’s paperless onboarding features brought the time it took for onboarding new employees down from 30 minutes to just 2 minutes.

94% Reduction in time spent onboarding

Tanda’s digital onboarding tools streamlined the onboarding process and cut its time from 30 minutes to 2 minutes once implemented.

Scalable software for all stages of growth

Tanda’s simplicity and ease of use meant it could scale alongside the organisation. Care Agency saved two salaried positions while increasing clients and carers.

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