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Tanda understands the language and landscape of bureaucracy and how
to operate within government frameworks to modify policies
Over more than two decades we have built an enviable network
of contacts with influential individuals, in government agencies and
across the Asia Pacific region.
Part of the communication process is Education. Tanda mentors
clients in meetings with senior officials and helps them develop
relationships with relevant agencies which may have an impact
on trading activities.
We argue persuasively and ethically for change, certainty
and acceptance. We argue successfully.
|Ethical Work For Ethical Clients
A client’s 40ft refrigerated container was
seized by Customs in an Asian country and substantial additional
duties and penalties demanded. The dispute involved the
valuation of the goods for customs purposes. Customs’ position
was not WTO-consistent. Tanda argued on the merits of the
case and the client’s compliance with the law. We
provided persuasive Position Papers and represented the
client at review tribunal hearings in that country. Repeated
requests for substantial “facilitation fees” from
officials were refused by Tanda and the client.
Ultimately, the dispute was resolved in favour of the client
and without payment of any such fees. The client now enjoys
a sound professional and ethical relationship with Customs
in that country thus receiving greater business certainty, higher efficiency and more stability in its trade flows.
- Understanding bureaucracy
- Creating direct relationships
How Do We Gain Access to a New Market?
A multinational manufacturer of Fast Moving Consumer
Goods wanted to start selling its products into an emerging
Asian economy, with a view to investing eventually in a
manufacturing facility. Our client had no existing relationship
with any Government agency. Tanda devised and implemented
a government relations strategy to establish and nurture
contacts with key regulators in the Ministries of Customs,
Finance, Agriculture, Quarantine, Trade, Industry and Investment.
The client's senior management is now well recognised by
all agencies and has a sound network of allies in government.