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Through the experience of its staff, Tanda understands the language and landscape of government and how to operate ethically to improve regulatory policies and decisions.
Tanda has built an effective network of contacts with influential individuals in government agencies across the Asia-Pacific region.
We recognize that education is an essential part of the communication process with government. Tanda mentors clients in meetings with senior officials and assists them in developing relationships with agencies which impact on trading activities.
Ethical Work For Ethical Clients
A client’s 40ft refrigerated container was seized by Customs in an Asian country and substantial additional duties and penalties demanded. The dispute involved the valuation of the goods for customs purposes. The Customs position was not WTO-consistent. Tanda argued the merits of the case and proved the client’s compliance with the law. We provided persuasive Position Papers and represented the client at review tribunal hearings in that country.
Repeated requests for substantial 'facilitation fees' from officials were refused by Tanda and the client. Ultimately, the dispute was resolved in favour of the client and without payment of any such 'fees'. The client now enjoys a sound professional and ethical relationship with Customs in that country, resulting in greater business certainty, higher levels of efficiency in import clearance and more stability in its trading operations.